Customer Service Representative

Location: Westville, NJ, United States
Email: hr@clemensmediagroup.com

Responsibilities:

Clemens Media Group is looking for a Customer Service Representative who will serve as the face of our company and ensure top-notch customer support. In this role, your duties will involve:

  • Providing exceptional customer service through various communication channels.
  • Addressing customer inquiries, resolving issues, and ensuring overall satisfaction.
  • Maintaining accurate records of customer interactions and feedback.
  • Collaborating with internal teams to meet customer needs and enhance service quality.
  • Continuously improving and optimizing customer service processes.

Requirements:

To excel as a Customer Service Representative at CMG, you should meet these qualifications:

  • Strong written and verbal communication skills.
  • Effective problem-solving abilities.
  • Patience and empathy in dealing with customers.
  • Exceptional attention to detail.
  • The capability to multitask in a fast-paced environment.

Join our team, where your dedication to customer service will shine and make a difference.

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